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San Diego
Access & Crisis Line

TEL: (888) 724-7240
7 days a week/24 hrs a day  

    Provider Line
TEL: (800) 798-2254
Support Desk
TEL: (800) 834-3792

(877) 824-8376 


Connecting Communities to Services, One Person at a Time

Every individual and family has a unique road to wellness, health, and hope. Every community has its own ways to support and assist the people who live there. Since 1997, Optum's collaborations with stakeholders in San Diego County have enabled us to develop an in-depth understanding and appreciation of County of San Diego Behavioral Health Services. This understanding, and our desire to partner with providers and community stakeholders, enables us to quickly customize our approaches and services to meet the unique needs of providers and the clients and families they serve in San Diego County.

Organizational Providers, Fee for Service Providers, and TERM Team stakeholders (Child Welfare Services, Juvenile Probation, and TERM Providers) will find helpful documents and reports on this website. With the assistance of the County of San Diego Behavioral Health Services , Optum has included provider communications, provider handbooks, forms, demographic information about CWS staff, and reports.

Please contact the Support Desk at (800) 834-3792 or with questions or requests to add any additional documents that would benefit providers and community stakeholders to this site.

Upcoming Events

FREE Spanish Mental Health First Aid (May 28) and Military & Veterans Mental Health First Aid (May 29)
The San Diego County Suicide Prevention Council and Optum San Diego are offering free Mental Health First Aid in Spanish training and Mental Health First Aid for Military and Veterans courses. The training is available at no cost, but space is limited and registration is required.
Click here for more details.

In addition to these events San Diego County Behavioral Health Services has a variety of other events going on.
View the calendar here.

San Diego News promotes Mental Health Month
Newscasts by NBC 7 San Diego and San Diego 6 News featured the mental health training class that was conducted April 30. Dr. Bailey, Optum San Diego's medical director, talks about the classes and why they are important for the San Diego community.